Job Vacancies

Hub and Student Service Manager – Tom Price

Part-Time

$118,500 per year

Find out more and apply via SEEK: https://au.seek.com/job/94547930

Pilbara Kimberley University Centres (PKUC) is seeking a dynamic, passionate and community-minded Hub and Student Support Manager to join our Tom Price Study Hub.

This is a frontline role that plays a vital part in creating a welcoming, inclusive and supportive environment for students and visitors. You will support students in their study journey, assist with engagement activities, and organise the day‑to‑day operations of the Study Hub.

This position is ideal for someone who enjoys working with people, values education and community development, and is excited to continue the work of our existing study hub.

About PKUC

The Pilbara Kimberley University Centre (PKUC) is a not for profit incorporated association that operates under the Australian Federal Government’s Regional University Study Hubs (RUSH) Programme. PKUC provides access to quality, supported higher education for students in regional and remote Western Australia, addressing critical workforce shortages and educational equity barriers across the Pilbara and Kimberley Regions.

The PKUC operates study hubs in Karratha, Hedland, Onslow, Tom Price, Broome and Kununurra.

Key Responsibilities

Key responsibilities of this role include, but are not limited to:

• Provide a range of student service support including assisting students with selecting courses and planning their studies, providing career guidance, and support with university applications and enrolment processes to students in Tom Price, Paraburdoo and surrounding areas.
• Attend networking events, career expos and undertake student outreach to support the PKUC team and promote academic pathways and programs.
• Build and maintain professional working relationships with internal and relevant external PKUC stakeholders to understand local students’ needs and ensure targeted higher education services are provided.
• Coordinate, monitor and evaluate ongoing projects, programs and initiatives and report progress to the Chief Executive Officer.
• Research and evaluate potential new student support and program opportunities (including undertaking risk, and financial assessment) and assist in the development, preparation and submission of grants and program proposals.
• Prepare surveys and gather data from students, faculty, and stakeholders.
• Input and assess data collected from surveys to identify trends and make data-driven recommendations.
• Oversee and support the efficient and smooth day to day operations of the Regional University Study Hub, including operational planning and timetabling of events, including a comprehensive understanding of the PKUC’s processes and operational frameworks. This includes administrative activities, overseeing RUSH maintenance, equipment, study space allocation, WHS responsibilities, planning as well as mentoring staff and students.
• Ensure behaviour during all work interactions is aligned to PKUC’s values of Aspiration, Integrity, Equity, Innovation and Community.

What We Offer

• Mission Driven Work: Support education equity and regional workforce development; see direct impact of your work on student outcomes.
• Professional Community: Join a collaborative, purpose drive leadership team; work across multiple regional hubs and partnership.
• Professional Development: Support for ongoing professional development and industry engagement.
• Competitive Remuneration: Salary commensurate with experience and qualifications; pro-rata benefits package

Working Conditions

• Role Type: Part-time (0.5 – 0.6 FTE), permanent
• Location: Tom Price
• Hours: rostered between 8:00am–5:00pm on agreed weekdays
• Occasional evening or weekend work may be required for events
• Some limited regional travel may be required
• 6 weeks Annual Leave (Pro rata)

Remuneration

• Salary: $118,500 (plus statutory superannuation) (pro rata)
• Annual Leave: 6 weeks (pro rata)
• Allowances (location & others commensurate to candidate) (pro rata)

About You

Essential

• A Bachelor or higher degree in a related field is highly desirable.
• Experience working in academic support services or business development, preferably in a higher education setting.
• A warm, emotionally intelligent and caring person who is passionate about their regional community.
• Well organised and a self-starter.
• Great communicator, connector and collaborator with the ability to build strong relationships with diverse stakeholders.
• An individual who is dedicated, passionate and enthusiastic about creating opportunities for regional and remote students.
• The agility and innovation to devise and execute plans and manage the day to day running of the study hub.
• Ability to manage staff, lead multiple projects and manage competing priorities.
• Ability to work independently and collaboratively in a small team
• Confidence using Microsoft 365 and willingness to learn new systems
• Understanding of the Pilbara context and ability to work respectfully with Aboriginal and Torres Strait Islander peoples

Desirable

• Experience in student services, education, training or community engagement
• Knowledge of the higher education or vocational training sector
• Experience using CRM systems

How to Apply

Submit the following to SEEK:

• Resume/CV – including employment history, key achievements and professional qualifications
• Cover Letter (1-2 pages) – addressing how your experience matches the key selection criteria above; explain your interest in PKUC and regional education
• References – names and contact details for 2-3 professional referees

Pre-Employment Requirements

Final applicants will be required to consent to relevant checks which may include:

• National Police Clearance
• Working with Children Check
• Professional reference verification
• Proof of qualifications and professional registration (if applicable)

Equal Opportunity & Diversity

PKUC is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from all backgrounds and circumstances.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply

PKUC is committed to supporting employees with disability, cultural diversity, gender diversity and flexible work arrangements.

Additional Information

• Full Australian Working Rights Required: Visa Sponsorship is not available for this position
• Travel: Occasional travel between PKUC hubs (Karratha, Hedland, Broome may be required).
• Professional Standards: PKUC expects high standards of professional conduct; commitment to organisational values and code of conduct required.

For more information about PKUC please visit: www.pkuc.edu.au